What makes CLB LUXE crystals different from other brands?
We pride ourselves on having the most luxurious, 100% natural AA grade quality crystals in all of our products. Our Australian business is based on quality.
Our crystal beauty tools are all heavier in weight compared to fake tools on the market.
How can I clean my Face Roller?
After each use, wipe the surface of the crystal roller down with warm, soapy water and a soft cloth. We do not recommend rinsing the Facial Roller under water as the metal handles should not come in contact with water - this is to ensure longevity of the tools.
How can I clean my Gua Sha?
How can I clean my crystal face masks?
After each use, wipe the surface of the Jade / Rose Quartz down with warm, soapy water and a soft cloth. We do not recommend rinsing the Facial Roller under water as the metal handles should not come in contact with water - this is to ensure longevity of the tools.
Do your products have a warranty?
We offer a 6 month warranty on all products for any damage due to manufacturer fault only, not damage from incorrect use.
What is a Crystal Face Roller?
A crystal face roller is a skin care tool used to massage the face and neck to help remove puffiness, toxins, excess fluid while cooling & soothing the skin and calming inflammation. It will help your skincare absorb into the skin better, leave your skin glowing with increased oxygen and blood flow into the skin cells. Face rollers also bring relief to help relax tight facial muscles to minimise wrinkles.
Can I put my Face Roller, Gua Sha or Crystal Mask in the fridge?
Yes, you can put your face roller in the fridge for 10 minutes for extra cooling if is not our battery operated vibration roller.
Preferably make sure it is in a plastic zip lock bag when doing so to avoid your roller rolling out of the fridge. You can also do this for your Gua Sha and crystal masks.
How do I clean my Crystal Mask?
Crystal Face Masks - These are all intricately handmade and we want to avoid the string being wet as much as possible. The best way to clean is use a damp cloth with some soap, natural soap is always best on crystals if you have. Wipe over and lay flat to dry.
Another quick and easy option is you can also wipe over with a natural disinfectant, anti-bacterial wipe.
Please avoid submerging in water and avoid causing the string to be wet for long periods of time.
What is Gua Sha and how do I use one?
Gua sha is a natural alternative therapy for anti-aging that involves lightly massaging your skin ontop of a face serum, oil or moisturiser to improve your micro circulation, skin complexion, lift, sculpt and slim the facial features. This ancient healing technique offers a unique approach to better health, skincare and beauty. Gua sha helps move any stagnant energy, called chi, in the body that can be responsible for inflammation and brings in fresh circulation to the skin cells. Helps massage any tight areas in the face, neck and body. Gua Sha is great for plumping wrinkles, smoothing the skin before makeup application and a very relaxing practice to do.
Use - Keep the gua sha tool at a 15-degree angle to the skin—almost flat but not quite. This covers more surface of your face while giving a gentle pull on your skin. ( apart from when massaging jawline & chin)
1.Apply your face cream, oil or serum so your Gua Sha can glide easily over the skin.
2. We want to lift up and out to lift the face upwards and train the muscles to lift for natural anti-aging.
3.Starting at the middle of the face, gently but firmly move along your jawline in and outward and upward motion. Then move up the face to the lower cheek, cheekbones, then under-eye and ending up on the forehead.
4. Repeat these steps 10 times and then repeat on the other half of the face.
5. If you plan on using both your Gua Sha and roller, start with your Gua Sha and then use your roller after to roll in any extra serums and watch your skin glow!
What is Rose Quartz and Jade Combing?
Our handmade Rose Quartz and Jade combs have 3 uses.
1. Head Massage - Use this energetic crystal comb to massage the head and back of the neck to release tension, bring on those tingly feelings of relaxation and happiness, stimulate our acupressure points on the head, stimulate the hair follicle base for better hair growth.
2. Body combing massage - You can use your comb in a similar way to dry brushing by gently combing the body with or without moisturiser to help encourage lymphatic drainage, stimulate the circulation and help move toxins out of the body.
3. Gua Sha for facial combing - You can use the back of your comb to massage the face in the same way you would use your Gua Sha.
What does the vibrating face roller do?
Our rollers that have vibrational technology inside use 1 x AA battery which is included. These rollers create 6000 vibrations per minute to instantly lift, contour and plump out wrinkles. You will see a visible difference to the shape and tone of the face instantly while creating glowing skin and is a great natural tool for anti-aging.
Why are crystal masks so special?
Crystals are special, however wearing our crystal masks are the most special way to own your crystals. The amazing vibrational energy crystals emit are directly connected with our being when we wear crystal masks. They make us feel instantly relaxed, less stressed, calm our mind and we can ask our crystals to help bring our energy levels up and use as a positive energy tool to guide us in life. Crystals will help calm your nervous system and give you a special tool you can use daily for a little self love 'YOU' time.
Any other questions you may have feel free to contact Christie-Lee at firstname.lastname@example.org
Shipping and Returns
Please visit the shipping and returns tab at the bottom of our website
We are extremely grateful for your order and supporting our small Australian business and we endeavor to process all orders as soon as possible within 1-2 business days excluding public holidays.
Orders within Australia
Dispatched daily with Australia Post
FREE Standard flat rate shipping in Australia
Express flat rate shipping in Australia $7.00
During busy periods, delivery times may be longer than approximated above.
We offer an international shipping worldwide based on weight.
Please contact us if you are unsure if we ship to your country at the moment due to covid19.
We use very high safety and hygiene measures when packing all orders
Delivery times to select countries will vary depending on your location, but are usually between 7-15 business days. Due to covid19 this may take longer than normal and we are not responsible for any delays.
If your package has not made its way to you by 17 days, please feel free to contact us so that we can track the location.
As we use external shipping companies, CLB LUXE can not be made responsible for any lost orders.
Custom Taxes and Duties (International Orders only):
CLB LUXE can not advise on whether or not you will or will not be charged custom or import duties.
These charges are made once the order arrives in the country of destination.
CLB LUXE cannot be made liable for any custom taxes or duties, and must be paid by the recipient.
Due to all CLB LUXE products being based around beauty, skin and facial products we are unable to give refunds on any products and only offer store credits to the value of your order amount due to health, safety and Covid 19 precautions.
- Shipping times do not include weekends or public holidays
- While we post orders within 24-48 hours of being made, delivery times may take longer in busier periods or due to customs, if ordering internationally.- Ensure to provide the correct address when checking out. If packages are not received by the recipient, or are returned to us due to an incorrect address, the recipient/purchaser will be responsible for repeat shipping costs.
- Once the order has left our warehouse, CLB LUXE is not liable for any lost orders
If you have any further enquiries regarding shipping, please contact us at email@example.com
I really wanted a relaxation product to help me with stress and this set is perfect. Thank you Stacey
It has changed my business.
The minute the client readies herself on the table, I gently place the mask ( warmed up beforehand on the towel warmer) and it sets the mood for the face massage session.
Relax your Mind + Body + Soul while helping you sleep better, stress less and feel better by incorporating our beauty tools and skincare into your daily routine
My Rose Quartz crystal eye mask is a life saver, I am a long term migraine sufferer but not anymore. Place it in the fridge and use cold over my eyes and forehead. Thank you for creating a life changing productAdelaide
I love my vibration face roller as it massages my face daily to stop any facial pain from grinding my teeth and clenching my jaw. This roller is a must for anyone!!Sydney
When I feel stressed or anxious I place my crystal mask on and breathe, relax and find it such an amazing tool to calm my entire mind and body.Byron Bay